To successfully complete face verification, ensure optimal conditions for a clear image and follow all on-screen instructions precisely.
Key Requirements
Good Lighting: Perform the verification in a well-lit area. Ensure the light source is in front of you to avoid shadows or backlighting on your face.
Clear Camera: Wipe your camera lens clean to ensure a sharp, focused image.
Unobstructed Face: Remove anything that may cover your face, such as hats, sunglasses, veils, scarves, or masks.
Neutral Background: Use a plain, light-colored or white background, and ensure only your face is in the frame.
Stable Connection and Device: Use a device with a high-quality camera and a stable internet connection. If needed, try a different device or browser (Chrome for Android, Safari for iOS are often recommended). A PC such as laptop is also recommended.
CDCFIB - CBT
Candidates are advised to cautiously avoid and ensure that they do not at any point minimize, close or leave the exam page after a successful log-in is completed and until the exam is completed and submitted otherwise an automatic submission will be made.
It is also important to ensure that a stable internet connection is maintained all through the course of the exam until submission.
Here are other reasons of what triggers automatic disqualification:
❌ Logging in before your official exam date
❌ Repeatedly trying to access the portal
💡 Be smart: Wait for your official exam date, follow all instructions carefully, and don’t try to “beat” the system.
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