The Nigeria Immigration Service (NIS) has announced a temporary disruption of its passport application platform due to a scheduled system maintenance exercise.
In a statement issued on Friday, December 12, and signed by the Service’s Public Relations Officer, A. S. Akinlabi, the NIS said the maintenance will run from Friday, December 12 to Sunday, December 14.
According to the Service, applicants may experience temporary service interruptions, slow response times, or limited access to certain passport-related services during the maintenance window.
“During this period, users will experience temporary service interruptions, slow response times, or limited access to selected NIS Passport Services,” the statement read.
The NIS appealed to the public for patience and understanding, explaining that the exercise is necessary to improve the efficiency and security of its digital systems.
“This maintenance is essential to sustaining a reliable, secure, and efficient digital passport ecosystem,” Akinlabi added.
The Service assured applicants that its technical teams are working round-the-clock to restore full functionality within the stated timeframe.
Members of the public who require assistance during the maintenance period were advised to contact the NIS through its official support channels, including its temporary social media platforms:
• X: @InquireAtNaija, @nigimmigration, @InquireAtNaija_
• Instagram: Nigeria Immigration Service official page
The announcement follows the recent introduction of temporary complaint response channels after the shutdown of the Service’s former support accounts, aimed at ensuring continued engagement with passport and visa applicants.
Post a Comment